Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
GENERAL PRICES & DELIVERY WINDOWS
Order Before
2 hours before selected store closing time
Arrive*
Pick up in-store
Cost
FREE For all orders
Order Before
Anytime (For addresses in the Express Post Network)
Arrive*
1-3 business days after dispatch
Cost
FREE For orders over $145
$12 For orders under $145
Order Before
Anytime
Arrive*
Up to 6 business days after dispatch
Cost
$2 For orders over $100
$8 For orders under $100
*Shipping timeframes are estimates only, and may vary based on the dispatch and/or delivery state, shipping partner and other influences outside Universal Store’s control.
MORE SHIPPING INFORMATION
CHRISTMAS DELIVERY TIMES
CHRISTMAS DELIVERY CUT-OFF DATES WITHIN AUSTRALIA (EXCEPT WA AND NT)
Standard: 17 December 2024
Express: 20 December 2024
WA, NT & TAS
Standard: 10 December 2024
Express: 17 December 2024
CHRISTMAS DELIVERY CUT-OFF DATES FOR OVERSEAS (we only offer express shipping for international orders)
New Zealand: 10 December 2024
USA: 13 December 2024
Canada: 10 December 2024
UK: 10 December 2024
Major European Destinations: 10 December 2024
China and most of Asia: 10 December 2024
Other Destinations: 27 November 2024
Standard and Express Shipping Within Australia
For Standard and Express Shipping orders, you may receive your order in multiple shipments. Orders will be dispatched within 48 hours of placing your order. To track your order, you will receive a Shipping Confirmation email containing the tracking number.
If you have issues with your order, please contact our friendly Help Team as soon as possible, and they will be able to advise.
Shipping Outside of Australia
International shipping rates do not include any customs charges or taxes that may incur during shipping. Universal Store is not held responsible for any additional charges on your order, nor can we accept a return of the order in this case.
Please note, due to a current union strike at Canada Post, we cannot ship orders to Canada. Please reach out to our help team on live chat or via email for more information.
| Country / Continent | Shipping Time Frame | Cost |
|---|---|---|
| New Zealand | 5-10 business days |
AUD$5 For orders over $100 AUD$10 For orders under $100 |
| Asia | For specific country estimates, please click here. |
AUD$30 For all orders |
| US & Canada | 9-15 business days |
AUD$25 For all orders |
| England, Scotland, Wales and Northern Ireland | 10-18 business days |
AUD$35 For all orders |
| Europe | For specific country estimates, please click here. |
AUD$40 For all orders |
| Rest of the world | For specific country estimates, please click here. |
AUD$50 For all orders |
Other Shipping Policy Matters
Other Shipping Policy Matters
All parcels dispatched from Universal Store with Australia Post are safe drop. If you wish to require a signature or parcel locker drop off you can do this on the AusPost website via your tracking link email.
UNCLAIMED PACKAGES
If you provide an incorrect delivery address or the parcel is unclaimed through Australia Post or any of our other shipping providers, the customer is liable to pay for the second delivery.